eHarmony is looking for a bright, self-motivated professional to become a part of our team. This individual will be responsible for the administration of desktops and laptops running Windows and MacOS. This position requires a patient individual with excellent communication skills and the ability to multitask in a fast-paced environment without compromising customer service.

RESPONSIBILITIES:

• Respond to service requests generated in our internal ticketing system.
• Provision and deploy desktops and laptops using Ghost and other rapid-deployment systems.
• Administer Active Directory user accounts and Exchange mailboxes.
• Work with manufacturers to repair and/or replace equipment as necessary.
• Perform remote troubleshooting of desktops, laptops, PDA’s and other hardware and software.
• Provide user support and training when necessary including by phone.
• Manage computer hardware assets and the appropriate disposal of e-waste.

QUALIFICATIONS:

• 5+ years of experience supporting Windows desktops and client hardware and software in an Active Directory environment and providing customer support in a technical capacity
• A working knowledge of Ghost and Sysprep.
• Exchange 2007/Powershell experience.
• Familiar with solutions used for eDiscovery.
• Experience supporting BES and mobile devices using ActiveSync.
• Strong troubleshooting and problem-solving skills.
• Strong interpersonal skills.
• Good organizational attributes.
• OS X experience (preferred)

About eHarmony:

Pasadena, Calif.-based eHarmony (www.eharmony.com) launched in 2000 and is the Internet’s No. 1 trusted relationship services provider. eHarmony creates compatible matches based on traits that are scientifically proven to predict happier, healthier relationships. With over 20 million registered users and 10,000-15,000 new users registering daily, eHarmony’s highly regarded singles matching service is a market leader in online relationships. On average, 236 eHarmony members marry every day in the United States as a result of being matched on the site. *

In 2007, eHarmony was ranked No. 5 in Deloitte’s prestigious Technology Fast 50 Program and in 2008 eHarmony won the distinguished Entretech Annual Entrepreneurship Award in the Growth Company Category.  A privately-held company, eHarmony’s shareholders include Technology Crossover Ventures, Sequoia Capital and Fayez Sarofim & Co.  eHarmony is available in the United States, Canada, United Kingdom and Australia.

*Harris Interactive research, 2007

eHarmony offers a fun, fast-paced environment with a game room and free snacks and sodas. Compensation packages include: a base salary, discretionary bonus, pre-IPO stock options, and comprehensive benefits.

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=839230-1805-2188

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